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Delivery Information

Delivery Information 

Delivery normally takes 2-5 working days and your parcel will usually arrive by either RM, Parcel Force TNT, Yodel, Hermes or UPS depending on the size and weight of the order. Our Standard Delivery Charges depend on the weight of your order. We tend to ship by Next Day Delivery only to keep your order fresh.

Please note, the expected delivery times exclude Saturdays, Sundays and Bank Holidays.
If your order contains an item which is currently out of stock but due in the next few days, we will wait until the whole order can be despatched together. Should an item be particularly urgent please state this at the time of ordering so we can contact you if there are going to be any delays.
Please note: that the above delivery prices are for website orders only, orders placed by telephone will be agreed separately.
Important Delivery Information

Unfortunately we cannot guarantee a specific delivery time for any of the delivery services we use.
Please use full street address; we cannot deliver to PO boxes. Incorrect or incomplete addresses may result in your parcel being delayed or even returned to us which may incur re-delivery charges.

Please ensure that you are available to take delivery of your parcel. If for any reason you are not available to accept the parcel it will normally be held for a short time by the courier for you to either collect or make further arrangments to be re-delivered before being returned to us, if your parcel is returned to us it may result in additional charges.

All orders will normally require a signature upon delivery, but in some cases, if you have given us specific instructions, can be left outside the premises. We are happy to arrange delivery to a friend, relative, neighbour or business address if this is more convenient, you can choose this option during the checkout process.